Investigation Platform

The Public Portal provides a user-friendly interface for citizens to register, report cases, view case statuses, and manage their preferences. Key features include secure authentication via Multi-Factor Authentication (MFA), case search functionality, and the ability to seek information from analysts or providers. This portal will streamline public interaction with the system, enhancing transparency and accessibility.

​The Data Ingestion Platform integrates third-party analysis tools to handle the enormous amounts of data generated during investigations. This platform will enable the system to push and pull abstracts of evidence and analysis summaries, ensuring that only relevant and concise information is shared within the investigation platform.

The investigation platform incorporates a rule-based workflow mechanism to automate and streamline the processing of cases. This configurator will allow the definition of workflows based on predefined rules and criteria, ensuring efficient and consistent case handling. The rule-based system will help assign tasks, set priorities, and manage notifications according to the specifics of each case type and agency requirements.

The Investigation Portal supports detailed reporting and initiation of cases, capturing comprehensive information for various incidents. Features include the generation of analysis tasks, case assignments and prioritizations, notifications, and the ability to build action plans and manage assets. The portal will also facilitate case analysis management, including review, approval, severity level determination, and the documentation of resolution timelines and action plans. Additionally, it supports case correlation management, enabling searches by various criteria and the decomposition of cases into sub-cases/linking/related incidents and cases.

Establish robust access control mechanisms to manage data visibility based on user roles and responsibilities. The objective is to ensure that sensitive information is accessible only to authorized personnel, enhancing security and accountability while preventing unauthorized access.

The investigation platform includes dashboards that provide real-time insights into case status, progress, and key performance indicators for the organisation. These dashboards integrate with analytics tools to visualize data trends and metrics, facilitating informed decision-making. Additionally, the system will enable the embedding of external analytics and real-time social media mentions related to ongoing cases, enhancing situational awareness and proactive management.